Frequently Asked Questions

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The Basics

• What is an EPC and why do we need to issue one?
• What is a DEA?

Your existing arrangements

• Can we use EPC Manager alongside our existing DEA contract?
• Why is EPC Manager more efficient?
• Can we use our own staff to produce EPCs?
• Can you provide a DEA to produce EPCs for us?
• Is EPC Manager accredited?

Quality assurance

• Is EPC Manager accredited software?
• What makes EPC Manager better than its competitors?
• Are your DEAs checked and monitored?

The Service

• Can we have the survey data?
• How quickly can we have the EPC?
• What support do you provide?
• Do we need to save / file the EPCs?

Pricing

• What is your pricing structure?
• What are your payment terms?

Accreditation

• Are you an accreditation body?
• What about accreditation fees?